MacBook discoloration saga continues

  • August 1st, 2006

Preface: Do not mistake this post as a sign of negativity towards Apple, Apple computers, the University Village Apple Store, and my handy MacBook. The following is published as proof of the existence of an ongoing issue concerning the white Apple 2.0GHz MacBook which I have had in my possession since 5/22 [read more].

On July 17th I returned to the University Village Apple store to pick up my MacBook from repair. The top shell was replaced under warranty in lieu of the yellow discoloration [Apple KB] that seems to have effected an isolated number of machines – including my own.

Upon returning home, I discovered that the trackpad button no longer returned any tactile feedback making it irritatingly difficult to select windows, highlight text, or complete any work within Photoshop with out the aid of an external mouse. I promptly returned to the store hoping that the machine could be quickly repaired. After speaking with the Assistant Manager, the only available route was to reschedule an appointment with the Genius Bar to have the machine looked at again. The machine was briefly inspected by the same individual who replaced the top shell the previous week and deemed under spec. A second top shell replacement, keyboard, and trackpad were placed on order for an second shell replacement.

While waiting patiently for the replacement kit to arrive in store, I am now noticing – after approximately one week of use – the same yellow / grey discoloration (visual aid) which appeared on the palm rests of the first shell. Not surprising in the least as spare parts for repairs are most likely extras left over from the first wave of MacBooks to leave the manufacturing facility.